When you purchase an item in a game which was downloaded and installed from Aptoide app store or from Digital Turbine's GamesHub you are required to install the AppCoins Wallet and create an account.

You can find your purchase receipt following these steps:
  • Open the AppCoins Wallet
  • You can already find your last couple of purchases under the 'Transactions' section
    Tap on the 'See all' option to open the list for all of your previous purchases
  • Choose the purchase in question to view more details about it
  • You'll see your purchase details and the Order ID we need to continue the investigation on your issue
 
Please copy the Order ID into your message and also take a screenshot from the receipt where the transaction details are visible!