When you purchase an item in a game which was downloaded and installed from Huawei Appgallery you can find your purchase receipt following these steps:
- Open Huawei Appgallery
- Tap on the 'Me' icon on the bottom right corner
- Choose 'Purchase history'
- Tap on the receipt icon on the top right corner
- Choose the purchase in question to view more details about it
- You'll see your purchase details and the Transaction number we need to continue the investigation on your issue
Please copy the Transaction No. into your message and also take a screenshot from the receipt where the transaction details are visible!