When you purchase an item in a game which was downloaded and installed from Huawei Appgallery you can find your purchase receipt following these steps:


  • Open Huawei Appgallery
  • Tap on the 'Me' icon on the bottom right corner
  • Choose 'Purchase history'
  • Tap on the receipt icon on the top right corner
  • Choose the purchase in question to view more details about it
  • You'll see your purchase details and the Transaction number we need to continue the investigation on your issue
 
Please copy the Transaction No. into your message and also take a screenshot from the receipt where the transaction details are visible!